Effective Date: January 2023

Updated: April 2025

1. Introduction This Privacy Policy outlines how Kelas Maya by Aceture Network (SSM Reg No: 201903195965) collects, uses, maintains, and discloses personal information from users (“you”) of the Kelas Maya website (“Website”). Our platform incorporates advanced AI capabilities to enhance educational experiences through automated assessments.

2. Collection of Personal Information We collect the following personal information:

• Names, Email Addresses, WhatsApp Numbers, Children’s Names (for learners).

• IP Address, Location, Device, and Browser Information (continuously collected each time you access our portal).

3. Use of Personal Information

• To provide and manage access to our eLearning platform and courses.

• For communication related to course updates and account information.

• To personalize the user experience and improve our services.

• For internal and academic research (data will be anonymized).

4. AI and Assessment

• Our platform uses artificial intelligence to assess student submissions, including text and images, providing educational feedback. This AI analyzes content related to assessments without processing personal data for any other purposes.

• We use multiple international AI providers to ensure the effectiveness and reliability of our assessments.

5. Cookies and Tracking Technologies

• We use cookies and similar tracking technologies essential for the functionality of our Website. These cookies help us:

  • Understand and save user preferences for future visits.

  • Keep track of advertisements and affiliate link interactions.

  • Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

6. User Responsibilities

• Users are solely responsible for the content they upload, including images, and their interactions within the portal. We are not liable for any harm resulting from user-provided content.

7. Security of Personal Information

• We implement reasonable security measures to protect personal information, though no method is 100% secure.

8. Retention of Personal Information

• Personal information is retained indefinitely or until a removal request is made.

9. Compliance with Malaysian Law

• We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

10. Opt-Out and Unsubscribe

• Users can opt-out of communications or unsubscribe via provided instructions.

11. Handling Information of Minors

• We ensure anonymity and protect the privacy of users under 18.

12. Data Breaches

• We will notify users and take appropriate actions if a data breach occurs.

13. Updates to Our Privacy Policy

• We reserve the right to update this policy as necessary. Significant changes will be communicated to users.

14. Contact Us

• For any privacy concerns, users are encouraged to contact us through the designated channels on our Website.

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